Keeping track of new information

About project communication

Managing project information successfully means having good communication with other project members and staying on top of new and changing information. With eRoom, you can

Sending alerts

You can send an email alert message to other members, notifying them about a new or changed item, inviting them to join you in an intercom exchange, or just to contact them.

To send an email alert:

  1. In an eRoom, click ("send an alert") in the eRoom control bar.

The Choose Members page opens.

  1. Pick the member(s) you want to alert and click "OK".

The Alert page opens and contains the text "eRoom alert" in the Subject box, and default text in the Message box, including a link to the page from which you are sending the alert.

  1. Customize the subject and message if appropriate, and click "OK" to send the alert.

Note: From the intercom, you can send email directly to a member by clicking their name in the list of members present.

About email alerts

In order to receive alerts in email, members need email addresses.

If you send an alert about a new or changed item, eRoom sends the email even if recipients have notification for the item turned off. Further, eRoom provides in the message a convenient link to the item's notification settings page so recipients can turn it on if they choose to do so.

Email notification

Whenever a particular item changes, or anything in an eRoom changes, you can receive an email notice either instantly or overnight. You can choose to receive your email notification messages in HTML format (example) or in plain text format (example), depending on how this option is set in Community Settings.

To change notification settings:

  1. In the map or in the item box, right-click an item's icon and pick "Notification" from the pop-up menu.

To change notification settings for an entire eRoom, go to the map and right-click the icon to the left of the eRoom's name. Pick "Notification" from the pop-up menu.

Or, select an item's check box and click "notification" in the command bar.

Or, in an email change report, click the link to change notification settings.

  1. On the Notification page, choose whether you want to be notified about changes as they happen, just once a day, or not at all.

  2. If you want notification email sent in HTML format, select that check box on the Notification page.

  3. Click "OK" to put your settings into effect.

Note: If you turn off notification for the entire eRoom, you can limit change reports to the selected item.

Change reports

Information in a nightly change report includes:

In general, the changes eRoom reports are when an item is created or edited. For some items, however, eRoom reports additional change information:

Using unread marks

When you enter an eRoom, you see unread marks () in the eRoom map, and on each individual item. Click on a map icon to go directly to a changed item, or use the "next unread" button () in the control bar to read through all new and changed items in the eRoom.

If you don't plan to read an item, you can flag it as read. If you read an item and want a visual reminder to return to it, you can flag it as unread.

To mark an item as read or unread:

  1. Right-click the item and pick "Mark Read" or "Mark Unread" from the pop-up menu.

Or, in the item box, select the check box next to the item. Then, in the command bar, click or .

Note: If you click or when no items are selected in the item box, the command applies to all items on the page.

Offline reading in Microsoft Internet Explorer

Note: Offline reading is available only if the site option to enable it is turned on.

If you are using Microsoft Internet Explorer 5.0 or higher, and you need to work offline (when you are traveling, for instance), eRoom lets you store and read elements of eRoom while you are disconnected from the network or Internet. eRoom integrates with Internet Explorer's offline functionality to provide this ability. You can take both eRoom content and file attachments offline.

Note: If your site uses Secure Sockets Layer (SSL), you can only use the offline reading feature if the eRoom server name in the URL matches the server name in the SSL certificate exactly.

To make some or all of your eRoom available for offline reading:

  1. Go to the page in your eRoom from which you want to download content. For example, from the front page, you would download everything in the eRoom; from a folder, just its contents.

  2. On the Internet Explorer Favorites menu, click "Add to Favorites".

  3. In the Add Favorite dialog box, select the check box labeled "Make available offline".

  4. Click the Customize button to open the Offline Favorite Wizard.

  5. You can answer "No" to the question that asks, "If this favorite [page] contains links to other pages, would you like to make those pages available offline too?" eRoom ignores any other setting because when Internet Explorer synchronizes an eRoom page, eRoom automatically downloads all pages at that level and below. To have the sync take less time, make an eRoom page available offline at the lowest level that is still useful to you. For example, if you are only interested in the "Status Reports" folder in the "Consulting Projects" eRoom, go to that folder's page and make it available offline instead of the entire eRoom.

  1. You can synchronize the page manually or according to a schedule. The effect on eRoom is the same either way.

  2. On the screen that asks if the site requires a password, answer "Yes", and then type your eRoom user name and password (confirming the password).

The login information is required so that the Internet Explorer Tools > Synchronize command will correctly obtain the latest version of your pages from the eRoom server. Otherwise, Internet Explorer synchronization will fail without reporting any errors and you might not know if your offline pages are out-of-date. For the same reason, if you change your password, remember to update your eRoom login information in the Offline Favorite Wizard.

  1. Click Finish, and then "OK".

Internet Explorer begins synchronizing (downloading) your eRoom pages and making them available offline via a "Favorites" shortcut to the current page.

Note: Refer to Microsoft Internet Explorer Help for detailed information on Internet Explorer offline viewing.

When viewing eRoom pages offline:

Note: Recycle bins in eRooms are not available offline.

See also: Offline editing (plug-in only) in Files