Note: To leave
eRoom, simply close your browser. This logs you out and ends your connection
to the site.To start using eRoom, you type your Name and Password in the appropriate boxes on the Login page that opens when you direct your browser to your My eRooms page, to an eRoom you are invited to, or that you are a member of, or to any URL in your site, including site or community administration pages. When you click "OK", and if eRoom validates your name and password, you are logged in to your eRoom site.
Note: To leave
eRoom, simply close your browser. This logs you out and ends your connection
to the site.
See also:
Password recovery for information
about how, if you
are a local eRoom member, you can recover your password
if you forget it.
When you log in to an eRoom site for the first time, the Software Options page opens and asks if you want to work with eRoom using Just the web browser, or using the eRoom plug-in software. (You can change this setting later on your Member Information page, as described below.)
If you pick "Just the web browser", you go directly to the Login page without installing the plug-in.
If you pick "eRoom plug-in software",
the eRoom Plug-In Setup page opens and launches the setup program that
installs the eRoom plug-in client. You install
the plug-in by clicking "Install" in the "Welcome to eRoom
7" dialog box. Once the plug-in is installed, the eRoom Monitor icon
(
) appears on the Windows system tray in the taskbar, and
you go to the Login page.
If you have the option to save your password from one eRoom login session to the next, the "Save Password" check box appears below the Password box on the Login page. If you select this option, you don't have to enter your password each time you log in. However, be aware of the security risk that selecting this check box entails. Since your password is already filled in, an unauthorized user could gain access to your eRooms just by clicking "OK" on your Login page.
If you are a local (not external) eRoom member, and if password recovery is enabled at your site, the first time you log in to a site (or your first login after the setting is turned on), the Password Recovery page opens and asks you to choose a personal question and provide an answer for it. This is so that eRoom can help you recover your password if you don't remember it in the future. When you pick a question, supply an answer, and click "OK", password recovery is enabled for you. You can skip this step by clicking "Cancel". (You can always do it later on your Member Information page, as described below.)
Note: Your eRoom account must have a valid and unique
email address to use the password recovery feature. If you don't have
one the first time you log in, the Password Recovery page asks you for
it before you can pick a personal question and give an answer.
On the Login page, click "Forget your password?"
On the Password Recovery page, enter the Email address associated with your eRoom account, and click "OK".
eRoom displays a message directing you to your email inbox, where eRoom has sent a message containing a link and instructions that will enable you to log in and reset your password.
eRoom keeps member information about all of its members. You can change your own information, such as password, email address, personal question, and client choice, but unless you are an administrator, or have appropriate permissions, you can only look at this information about other members.
See also: Managing members
for details about member information and managing eRoom membership.
To open
your own Member Information page, go to your My
eRooms page and click 
.
To
open a Member Information page for yourself or another member, on a Member list page, click
either a member name, or, if you have edit rights, the edit icon (
) next to it.
If the member is part of a group, click the group name, and then click the name of the member.
Once you are logged in to your site, and if you have permission to change your password, you can do so on your Member Information page. Similarly, if you have permission to change passwords for other local members in your community, you can do so on their Member Information pages.
On your Member Information page, click the "change password" button.
On the Change Password page, type your Old password.
Type your new password twice (New and Again).
Click "OK".
If you are a local community member, and depending on the password rules for your site, eRoom might prompt you to change your password. In that case, the Change Password page opens automatically.
As long as your community doesn't require email addresses for login names, you can change your email address by editing the text box on your Member Information page.
Or, if password recovery is enabled at your site (and your community doesn't use email addresses for login names), you can change your email address by clicking the "Change" button on your Member Information page. Then, on the "Change Email Address" page
Type your Password.
Type your new Email address.
Click "OK".
If password recovery is enabled at your site, you can change your personal question by clicking the "change personal question" button on your Member Information page. On the "Change Your Personal Question" page
Type your Password.
Pick a Question from the drop-down list.
Type an Answer.
Click "OK".
On your Member Information page, select the "Use eRoom plug-in software" check box to use the eRoom plug-in.
Or, clear the check box to use just your browser.
Click "OK".
If you are in a group of members who must authenticate with SecurID in order to use eRoom, use the following procedure to log in.
In the Password box on the Login page, enter your SecurID token and click "OK".
If the New PIN page opens and asks you to pick a SecurID PIN, create a new personal identification number in the PIN box, type it again in the Verify box, and then click "OK".
If the Next Token page opens and asks you to enter the next token from your SecurID card, wait about a minute and enter the next token displayed.
You are now logged in and can start working in your eRoom.
See
also: SecurID and
Outlook synchronizing